Alexis & CO Salon Spa

Alexis & CO Salon Spa
Alexis & CO Salon Spa 440 Whitehall Road Suite B North Muskegon, MI 49445
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.9.158
August 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.100.215
July 11, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous
December 13, 2011
Was this provider late to your appointments?
No, they were on time
Did you experience unnecessary pain during your visit?
No
Were you able to relax during your massage?
Yes, I was able to relax
Did the massage therapist ask you about your preferences for the massage before beginning?
Yes, they asked about my preferences
Did you notice an improvement in your overall relaxation after your massage?
Yes, I felt very relaxed when I left
by Anonymous
October 12, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Anonymous
July 03, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
May 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
May 12, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider have reasonable prices?
Yes
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Were the massage therapist's hands too cold?
No, they weren't too cold
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous
March 06, 2011
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