Kathryn Burns, Owner

Kathryn Burns, Owner
A Kat's Pause Therapeutic Massage 2345 S. Huron Parkway Ann Arbor, MI 48108
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
incredible relaxation and pain relief, and i have severely debilitatilng bilateral sciatica. have had good massag therapists before Kathryn is great. she seamlessly blends Reiki, medical myofascial masage and other methods to great effect. will be seeing her again asap!
by Brook Noesen xxx.xxx.196.79
August 14, 2017
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.245.2
August 28, 2013
Kathryn is a massage therapist skilled in a variety of interventions, and her work is effective. My PM&R doctor is impressed with her knowledge base and skills. She is professional, courteous, reliable, and really a very nice person. She makes me comfortable and listens to what I think I need, and will attend to the area that I request. If an intervention hurts it's with good reason and with good explanation, and she is very attentive to my tolerance. Her prices are within the range of other massage therapists. I highly recommend her, and have -- many times.
by Anonymous
December 30, 2011
Kat is experienced, professional, friendly and informative. She asks good questions, and answers all mine. She does sports injury, chronic injury, as well as general massage, and many of my friends who have seen her with specific injuries felt real relief from their symptoms. Her prices are in par with others in the Ann Arbor area, and she has an impressive training background in several other healing modalities.
by Anonymous
November 06, 2011
Kathryn is a great massage therapist! I felt really tight in my shoulders and neck. Kathryn asked if I have a specific area I wanted to focus on, and spent extra time working on those muscles. I felt refreshed and relaxed after our appointment: such a relief after having been pretty uncomfortable for weeks!

Kathryn listens well, talks only when I initiate conversation, and just generally makes this a really therapeutic experience.
by Anonymous
September 30, 2011
I'm always amazed at how considerate and concerned Kat is for my well-being. Her advice is always wonderful and completely unbiased. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Anonymous
June 22, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did the massage therapist end your session early?
Not at all! They gave me my full massage, and it was fantastic!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 03, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you notice an improvement in your overall relaxation after your massage?
Yes, I felt very relaxed when I left
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
February 25, 2011
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