Did this provider answer all of your questions?
                        
                        
                            Yes
                        
                        
                            Was this provider sympathetic to your situation?
                        
                        
                            Yes, they were sympathetic and caring
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            Absolutely, the customer is always right here
                        
                        
                            Did this provider rush your appointment?
                        
                        
                            No
                        
                        
                            Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Not at all! They were happy to address every concern I had