Shelley Thiel, MD

Shelley Thiel, MD
Tri-City Ear Nose & Throat 911 S Washington St Kennewick, WA 99336
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I really liked her
by LaDonna R. King xxx.xxx.252.21
December 27, 2023
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Were the staff members able to answer your questions?
Definitely
by Anonymous xxx.xxx.192.29
October 21, 2014
I like Dr. Theil and the other staff at Tri-City ENT. My only issue was that it was often a long wait in the waiting room before being called back, then another long wait in the exam room before seeing the doctor. Even when my appointment was in the morning. I haven't been there in about a year and a half, but have another appointment scheduled in 2 weeks. I was happy they were able to get me scheduled pretty quickly.
by jennifer xxx.xxx.185.174
October 18, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.49.170
June 21, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider late to your appointments?
No, they were on time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office clean?
Yes everything was neat and sterile
by Khale xxx.xxx.17.242
January 22, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by roo xxx.xxx.122.18
January 18, 2013
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider answer all of your questions?
No, I left confused and frustrated
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider late to your appointments?
No, they were on time
Does this provider have a good professional reputation within your community?
Not really, it could be better
by what xxx.xxx.216.233
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.20.5
July 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.58.130
June 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.26.26
June 04, 2012
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