Gerald Ford, MD

Gerald Ford, MD
Ford Caserta Eye Ctr 2600 S Rural Rd Tempe, AZ 85282
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider friendly?
Yes
by Anonymous xxx.xxx.205.61
September 29, 2014
I've been going to Dr Caserta for several years and have no complaints. He answers any questions I may have and takes his time with me.

I have referred many of my friends to him.
by Barbara xxx.xxx.250.19
September 22, 2014
Was this provider friendly?
Not Really
Did this provider answer all of your questions?
No, I left confused and frustrated
Would you recommend this provider to others?
No
Was this provider's staff friendly?
Not Really
Did this provider seem current about the latest advancements in their field?
Somewhat
by Anonymous xxx.xxx.157.114
August 13, 2014
Does this provider remember you by name?
Always
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was the provider's staff welcoming to you?
Yes
by Anonymous xxx.xxx.50.202
March 11, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.146.216
February 11, 2014
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Would you recommend this ophthalmologist to others?
Yes
by Anonymous xxx.xxx.91.179
September 11, 2013
Would you recommend this ophthalmologist to others?
No
Does this provider offer flexible appointment times?
Yes
Does this provider remember you by name?
Sometimes, but not always
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.136.14
August 03, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you recommend this ophthalmologist to others?
I Already Have
by Anonymous xxx.xxx.20.125
November 30, 2012
Does this provider give unbiased advice?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.65.12
October 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.55.37
July 30, 2012
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