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Phillip Collins, MD

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Phillip Collins, MD
Austin Pathology Associates
(2 Reviews)
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- Austin, TX 78701
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Consumer Feedback

(2 Reviews)
Environment
2 star average for Environment
Service
2 star average for Service
Value
1 star average for Value
Expertise
3 star average for Expertise
Recommended
1 star average for Recommended
This group is involved with fraudulent billing practices. My Mother received a bill from them for amount not covered by Medicare. She sent in her bill with Master card info to pay the bill. Month later she gets a past due notice. Since Master card was not debited, she then sent a personal check. Frost bank paid this check, but then Mother gets a bill from a collection agency. She had Frost bank call billing for APA and told them that bill had been paid and faxed a copy of the cancelled check. A few weeks later she gets another bill from the collection agency. Back to Frost (second time) and another long phone call to APA billing. Now once again ( Feb 13, 2015) she gets a bill from the collection agency. APA has cashed her check but will not credit her acount. I wonder how many other patients have had this happen to them ? (my Mother is 90 years old so is this a abuse of elderly patients ?)
by Larry Heilman xxx.xxx.64.95
February 18, 2015
Was this provider friendly?
I didn't feel very welcome
Did this provider take time with you at your appointment?
Not really
Did this provider give the impression that they cared about your concerns?
No
Does this pathologist use current and safe equipment?
Fairly current
Would you recommend this provider to others?
Absolutely Not
by Roger xxx.xxx.3.82
March 25, 2014
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-, Austin, TX 78701