Luciann Hruza, MD

Luciann Hruza, MD
Clayton Dermatology 6744 Clayton Road, Suite 210 Saint Louis, MO 63117
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Consumer Feedback

(46 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this dermatologist use current and safe equipment?
Yes
by Anonymous
May 24, 2011
I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. The assistants and Dr. Hruza always remember who I am even if they may not remember my name. Dr. Hruza is an EXCELLENT dermatologist. I trust her implicitly. She listens and EXPLAINS things in a way that is SUPER understandable. I really don't think I could find a more knowledgeable and comprehensible dermatologist.
by anonymousSTL review
May 20, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
May 17, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this dermatologist friendly?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
May 10, 2011
Was this provider's office too cold?
No, it was fine
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider give unbiased advice?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
April 27, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
April 11, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
April 05, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. They had a few different appointment times available but none were perfect for my schedule. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Kelly
March 29, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you refer this provider to a family or friend?
Yes
by Anonymous
March 28, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
March 24, 2011
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