Luciann Hruza, MD

Luciann Hruza, MD
Clayton Dermatology 6744 Clayton Road, Suite 210 Saint Louis, MO 63117
Add a Review

Consumer Feedback

(46 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
September 15, 2011
Was it easy to make an appointment with this provider?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this dermatologist use current and safe equipment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
September 08, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel safe in this provider's care?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
August 30, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you going to visit this provider again?
Sure
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 23, 2011
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
August 04, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 03, 2011
Were you able to relax during your appointment?
No, I was on edge
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
by Anonymous
July 26, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 11, 2011
Would you recommend this provider to others?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
July 11, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's office easy to locate?
I got lost, but eventually found it
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Would you recommend this provider to others?
Yes
by Anonymous
June 01, 2011
Add a Review