Crispin Hao, MD, IMG

Crispin Hao, MD, IMG
Aurora Pediatric Clinic 1300 N Highland Ave Aurora, IL 60506
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
September 20, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
September 15, 2011
Are you going to visit this provider again?
Sure
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous
August 28, 2011
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
August 15, 2011
I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. It is obvious that their office is cleaned regularly. It was fantastic.
by Benjamin
August 11, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this pediatrician friendly?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
by Anonymous
July 14, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
by Anonymous
June 26, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Was this provider's office too cold?
No, it was fine
by Anonymous
June 18, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
June 10, 2011
If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment. I really love that they have other doctors as back-up support for when the pediatrician is sick or unavailable. I feel a lot better knowing that someone will always be available when I need them. I was kind of disappointed at how much they knew about child safety and nutrition. They only gave me the most basic information. I couldn't believe how inconsiderate they were to first-time mothers. They really make a first-time mother feel uninformed and inexperienced.
by 1st Time Mom
June 10, 2011
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