Crispin Hao, MD, IMG

Crispin Hao, MD, IMG
Aurora Pediatric Clinic 1300 N Highland Ave Aurora, IL 60506
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.119.233
April 04, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.239.117
March 15, 2012
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
Did you leave the office feeling satisfied with your visit?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
February 27, 2012
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. It is obvious that their office is cleaned regularly. It was fantastic. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. The waiting room had TV's, toys and magazines. It was pretty well-stocked and my child did not get bored.
by Kaclaraz
January 17, 2012
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
December 23, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Would you recommend this pediatrician to others?
I Already Have
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 20, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
November 11, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you experience unnecessary pain during your visit?
No
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
November 07, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
October 25, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
October 19, 2011
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