Heather Prater, OD

Heather Prater, OD
Advanced Vision Care, P.C. 333 Turwill Lane Kalamazoo, MI 49006
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Extremely good at her job. Exudes confidence but is also gentle and friendly as well.
by W S Whitaker xxx.xxx.39.82
April 04, 2018
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
I Already Have
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
by Anonymous xxx.xxx.191.11
April 25, 2017
I made an appointment for my son that is attending school at WMU. The type of appointment was marked down incorrectly. When my som arrived he was greeted with "it's been a bad morning, you need to wait". They never confirmed the appointment and acted as if they did not want to see him. I got on the phone with them and did not have a better experience. My son left. And we got him into another doctor two days later. One of the worst doctor experiences I have ever had. They made it quite clear they didn't want to see my son; he never even net the doctor . Must be nice nice to have a practice that you can decide when patients arrive for their appointment you can decide if you want to see them.
by Tami xxx.xxx.204.32
June 10, 2015
Would you recommend this provider to others?
I Already Have
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was the noise level reasonable in this provider's office?
Peaceful
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.47.91
September 17, 2014
A very kind and professional doctor and staff.
by Mark Knowlton xxx.xxx.43.57
September 04, 2014
Was this provider's office too cold?
No, it was fine
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.164.177
December 16, 2013
I am 82 and went for an eye exam. She informed me I had cataracts and probably would not pass the Michgan Driver.s License eye exam and could not drive at night and thus have a restricted driver'd license. I told her I had good distance viewing, could drive at night without any trouble and I felt she was using a scare tactic on me and I wondered how many older people she has used this on. I asked to talk to Dr, Hosner with her present ., explained how I felt and she said "sorry." Dr. Hosner told me to come back in a year.

by Ray Ihrcke xxx.xxx.176.240
March 21, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel safe in this provider's care?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.181.132
November 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.152.33
May 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.40.4
May 29, 2012
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