Duane Banet, MD

Duane Banet, MD
Dermatology Center 825 university woods drive New Albany, IN 47150
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
My husband went there. He had to pay his co pay prior to being seen. We never received a bill, yet today we received a collections notice. This is very shady business practice. Be very careful dealing witb them.
by Kelly Torstrick xxx.xxx.132.139
July 04, 2020
tOOK A WEEK OR BETTER TO GET IN, BUT EVERYTHING WENT SMOOTHLY, LIKE A dR OFFICE SHOULD.
by t g eLLISON xxx.xxx.102.230
May 04, 2017
Did this provider seem up-to-date with the current advancements in their field?
Yes
Would you recommend this dermatologist to others?
Yes
Did this provider have reasonable prices?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.36.68
January 31, 2014
We have received now TWO bills from this office in the past month. One occurred we can only surmise when our pharmacy called for a refill on a medication. We received the second one today for a "NO SHOW" for an appointment. I have placed a call into their service (at 1:33 pm on 11 Jan 2013) asking them to call back and speak with me so that I can CANCEL ALL FUTURE APPOINTMENTS WITH THIS OFFICE!!! NO ONE whatsoever called to remind us of this appointment, nor did anyone email or contact us otherwise. When the appointment was made, the clerk said they would put me down for an appointment six months from the date of my last visit. I told her I could not give her a date without first checking on my calendar. She said that was fine, she would put me down and that someone would call and I could change it if I needed to do so. NONE OF THIS HAPPENED!!! NO PHONE CALLS, PERIOD!! This is the most unprofessional group I have ever worked with and fully intend NEVER to use or RECOMMEND them again!!

If personnel in this office read this BEFORE they check the message left with the answering service, the PLEASE REMOVE ME FROM ANY AND ALL FUTURE APPOINTMENTS! I WILL NOT PAY ANYMORE MONEY TO A GROUP THAT DOES NOT VIEW THEIR PATIENTS IMPORTANT ENOUGH TO FOLLOW THROUGH WITH THEM!

I WOULD LIKE A CONFIRMATION OF THIS EMAIL IF YOU HAVE ANY PROFESSIONALISM REMAINING!

by Russell E, Moore xxx.xxx.113.87
January 11, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.155.144
April 24, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.71.156
April 05, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider have reasonable prices?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider have helpful information available online?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.1.254
November 06, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this dermatologist answer all of your questions?
Yes
Was this dermatologist's staff friendly?
Friendly Enough
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Woody xxx.xxx.203.123
October 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.244.113
September 05, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.164.96
August 23, 2012
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