Directory > Providers > Doctor > Pain Management Specialist > OH > Lancaster > Robert Masone, MD > Reviews

Robert Masone, MD

Nearby

Pain Management Specialists

OhioHealth Physician Group Neurosurgery

Pickerington, OH

OhioHealth Physician Group Pain Management

Circleville, OH

OhioHealth Physician Group Pain Management

Circleville, OH

OhioHealth Physician Group Pain Care Physicians

Columbus, OH
Get Featured on Wellness.com > Learn More
Robert Masone, MD
Fairfield Medical Center
(7 Reviews)
> Get Phone Number & Directions
3999 Lancaster Thornville Rd N Lancaster, OH 43130
Add a Review

Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
1.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Was this doctor's staff friendly?
No, they were rude
Would you recommend this doctor to others?
Absolutely Not
Did this doctor answer all of your questions?
None of my questions were answered
Were the waiting room chairs comfortable at this doctor's office?
Not at all; cheap and plastic
Did this provider seem well-trained and experienced?
Not at all
by Anonymous xxx.xxx.102.153
September 17, 2016
I rated middle and have NOT seen this doctor. I signed up so I could read reviews but they are grayed OUT. I thought after signing up I could see the rest but NOT. I'm disappointed...a review you aren't allowed to see! Don't we have enough problems?
by christa xxx.xxx.120.10
May 07, 2015
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Elizabeth A. Watts xxx.xxx.126.251
January 22, 2014
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by happy xxx.xxx.111.100
January 21, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 21, 2011
I was in a lot of pain during my visit that I feel could have definitely . Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. It was upsetting how rude and unfriendly they were to me. If they were any colder, I might have caught a chill. The first time I called the lady was very rude and short, I should of known right then not to see Dr Masone. I waited in the waiting room for roughly around 20 mins and then when I was in the exam room the physicians assistant met me first she was very unpleasant, and never made eye contact with me and made me feel worse while I was there than before I came. After waiting 30 mins in the exam room Dr Masone came in, dx me with in 5 mins and barely reviewed my history said I was misdiagnosed by a doctor I had been seeing for 1yr. Dr Masone made me feel like I was only seeking medication and not pain relief. I felt horrible during and after the exam. Still to this day I can not forget the way I was treated while I was at this medical practice. I don't feel he should of jump to conclusions with only meeting me for 5 mins and not knowing what has been going on for the last 1 yr. I would not recommend this Dr to any of my friends or family.
by Ashley
August 17, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
July 05, 2011
Add a Review
Map and Directions
3999 Lancaster Thornville Rd N, Lancaster, OH 43130