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Martin Luftman, MD

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Martin Luftman, MD
Plastic Surgery Associates
(6 Reviews)
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1401 Harrodsburg Rd Ste B Lexington, KY 40504
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
Staff
5 star average for Staff
Value
4 star average for Value
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider offer a variety of financing options?
Yes
by Anonymous xxx.xxx.178.44
January 27, 2014
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider pressure you to get unnecessary enhancements?
No
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was this cosmetic surgeon friendly?
Friendly Enough
by Anonymous
December 24, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
December 19, 2011
Did this provider pressure you to get unnecessary enhancements?
Not at all! They always respect my decisions
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 28, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider thoroughly explain your procedure and the recovery process?
Yes, the entire process was thoroughly explained and they answered all my questions
Do the nurses and staff seem to enjoy working for this cosmetic surgeon?
Very much so! They have the utmost respect for the cosmetic surgeon
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
March 23, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were you informed about the company's policies for the cost of a second procedure if something were to go wrong?
Briefly, but not in depth
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
March 14, 2011
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Map and Directions
1401 Harrodsburg Rd Ste B, Lexington, KY 40504