Robert Trautman, MD

Robert Trautman, MD
6005 Park Ave Ste 1005b Memphis, TN 38119
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Consumer Feedback

(33 Reviews)
4.5 star average for Service
4.5 star average for Environment
4.5 star average for Expertise
4.5 star average for Staff
4.5 star average for Recommended
4.5 star average for Value
Very rarely do I ever write reviews, especially negative ones. But I had such an awful experience with this doctor that I feel it’s my responsibility to let other people know they should probably avoid him. I made a visit to this doctor after 4 months of having a rash, and he was the first doctor I visited about the condition.

The reason why I waited so long to visit a doctor is that my sister broke out with the same rash 1.5 years before—and my sister is 1.5 years older than me. Since she was diagnosed with dyshidrotic eczema, I just assumed I had the same thing. Especially since this stuff typically appears in your 20’s, which both of us are. Doctors really can’t do much for eczemas, so I just continued trying to find the things that make it better or worse to try to cope with it.

The condition was getting so bad all over my body, however, and one night I finally reached a breaking point from waking up multiple times feeling on fire with itching. So I thought I would strip away everything in my diet that people are commonly allergic to. The next night, I did some more research, just because I began to doubt that I had exactly what my sister had. The main reason I began to reconsider was that everything I read about dyshidrotic eczema said it appears on the hands and feet. I had the exact same rash as my sister and how the D.E. is described on my hands and feet—but I had it on the rest of my body. I found a very similar condition that is supposed to be related to gluten, and the rash could appear anywhere on the body.

On the night that was the breaking point, I had a pizza and two beers for dinner. That’s a gluten-rich meal. The next night, after I had gone over a day without any gluten, was the best night I had since I developed the rash—I didn’t wake up one time. So since I now thought that I have something related but distinct from what my sister has, I thought I did need to definitely visit a doctor. I had already been gluten-free for a couple of weeks or so and while I was still definitely suffering from it, the condition was steadily improving.

From the moment I started to say ANYthing about all this, this doctor made clear he wasn’t interested in hearing anything at all from me. He was dismissive, cocky, and obsessed with being in absolute control. He interrupted me, raised his voice at me to cut me off, and wouldn’t answer my questions unless I pressed him directly. It was very, very unpleasant.

Although I could tell he had some reservations about this, he diagnosed me with scabies. He asked several times to make sure nobody I knew was itching (they weren’t, except my sister—who had been told she had scabies when she first broke out with the rash), but didn’t want to listen to anything about my sister and the eczema. One of the times he was raising his voice over me, he said “Forget about the eczema!!”

After he gave me the prescription for scabies treatment, and just before he shut the door on the way out, he said, “And stop looking stuff up on the internet.” I found him on the internet, so in that way this was the only thing coming close to good advice during my whole visit. But I can’t imagine the audacity of a doctor to act this way—it’s not his concern at all what I do to try to learn more about what the problem could be and he was completely out of line in telling me that.

Some weeks later, I happened to be talking about my experience with someone else some weeks later, and they said the name sounded familiar. They suddenly remembered they had an appointment with him years before when he came in, looked at the part of skin to deal with, and issued care without any questions or anything. He was not caring, not wanting to help, not wanting to be a real doctor. If these two visits years apart from each other are any indication, this man has no business having a job in which personal interaction is so vital. For some reason, he was so threatened by someone who had some ideas about what the diagnosis might be. He had no reason to be so defensive with me—I’m just a person who knew what was happening with my body over the past four months, and I needed to be heard. That’s all.

I ripped up this doctor’s prescription for scabies treatment, and I have ended up going to another dermatologist who actually listens to me and wasn’t offended that I already had things to say about my condition. But she also said scabies is the most likely thing. Well, after two tests, two different treatments, and a biopsy, it’s looking like I do not have scabies, after all. I have had no problem with going through treatments for something I didn’t think I had, but I would do it only with a doctor that listened to me. I understand how stressed and tired and vulnerable you are when you go the doctor for a skin condition. If you have any questions or thoughts about your condition, if you want to be heard, if you want a doctor that really wants to help you, do NOT go to this one.
by NB
September 04, 2015
Very satisfied with Dr Trautman. I will return for any issues I have.
by Robert
September 12, 2014
The last dermatologist that I saw misdiagnosed calluses as warts and did extremely painful treatments for warts on my fingers TWICE. The treatments were totally ineffective.

Dr Trautman prescribed his own special cream that he has compounded at a local pharmacy. It worked in a very short time and I haven't had a problem since then. I couldn't be happier.
by James C.
June 16, 2014
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you leave the office feeling satisfied with your visit?
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
December 12, 2013
Did this provider have reasonable prices?
Does this dermatologist use current and safe equipment?
Were you able to relax during your appointment?
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this provider's office?
Yes, it was convenient
by sw
October 01, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
June 21, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
June 05, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always put the customer first?
Yes, they always put customers first
Was it easy to make an appointment with this provider?
Was this provider's staff friendly?
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
May 08, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 16, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 06, 2012
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