Charles Susong, MD

Charles Susong, MD
2051b Hamill Rd Ste 301a Hixson, TN 37343
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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Extremely Friendly
Was the office accommodating when booking an appointment?
Great
by Anonymous xxx.xxx.94.233
July 30, 2014
Did this doctor answer all of your questions?
Yes
Was this doctor friendly?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.44.28
April 17, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.26.165
February 05, 2014
Was this dermatologist's staff friendly?
Friendly Enough
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this dermatologist friendly?
Yes
Did this provider answer all of your questions?
Some were answered
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.88.186
November 04, 2013
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider's office clean?
It was satisfactory
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous xxx.xxx.188.68
May 15, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.160.211
April 10, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.204.94
October 15, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.45.162
October 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.159.22
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.179.254
April 11, 2012
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