Hank Kearse, MD

Hank Kearse, MD
Summerville Dermatology 85 Springview Lane C Summerville, SC 29485
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Consumer Feedback

(91 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
January 12, 2012
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. It was fine. I was very comfortable the entire time. The doctor and staff really went out of their way to make me feel welcome. They were quite friendly. I always enjoy my appointments here.
by S. Frank
January 09, 2012
Did this provider answer all of your questions?
Some were answered
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 06, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's office too cold?
No, it was fine
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 12, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was the waiting area spacious?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
December 10, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They always made sure that I wasn't in any pain. I would recommend them to my friends and family for sure. The service was impeccable and they were so caring.
by Eboni S.
November 28, 2011
Was it easy to make an appointment with this provider?
No, it took a while
Were you able to relax during your appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous
October 27, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 10, 2011
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I had to look for a long time before I finally found their qualifications. They need to make them more obvious. Their staff was friendly enough, but they didn't go out of their way to help me. They probably could have used some continuing education courses to get up-to-date on more current methods. awful dermatologist.
by susan
September 28, 2011
They were friendly enough at this office. I was welcomed but that was about it. Their office was nice and quiet. I was worried it would be overly loud but it was fine. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by daniel muldoon
August 30, 2011
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