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Charles Brown, MD

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Charles Brown, MD
Charlotte Dermatology
(16 Reviews)
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2310 Randolph Rd # A Charlotte, NC 28207
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Was the provider's staff helpful and knowledgeable?
Yes
by Anonymous xxx.xxx.103.52
August 18, 2014
Was this dermatologist friendly?
Extremely Friendly
Was this dermatologist's staff friendly?
Friendly Enough
Did this dermatologist answer all of your questions?
Yes
Would you recommend this dermatologist to others?
I Already Have
Did this provider listen to your input and concerns?
Absolutely
by Anonymous xxx.xxx.82.106
February 19, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.190.174
November 18, 2013
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Does this provider treat their staff well?
Yes, they treat their staff with respect
by iop xxx.xxx.144.54
August 21, 2013
Was this dermatologist friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.34.15
July 02, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was the waiting area spacious?
Yes, extremely spacious
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by jenny xxx.xxx.36.67
March 18, 2013
For injectables he is the best.
by toovail xxx.xxx.228.58
November 06, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this dermatologist answer all of your questions?
Some were answered
by Anonymous
February 13, 2012
I am going to refer everyone I know here. I absolutely love this place. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all.
by James McLean
February 08, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was this provider late to your appointments?
No, they were on time
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 18, 2012
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Map and Directions
2310 Randolph Rd # A, Charlotte, NC 28207