Philip Grubbs, MD

Philip Grubbs, MD
Plastic Surg Ctr Virginia Inc 817 Davis Street, Suite 2 Blacksburg, VA 24060
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.224.214
May 12, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Michelle xxx.xxx.167.248
October 26, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Would you refer this provider to a family or friend?
Yes
Are you satisfied with your results?
Yes, I'm satisfied
Was this provider's office too loud?
No, it wasn't too loud
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Patty xxx.xxx.15.181
March 07, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.199.184
January 09, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you feel that your appearance was unnecessarily criticized by this cosmetic surgeon?
Not at all! They are always very encouraging and supportive
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.64.29
September 19, 2012
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was this provider's office easy to locate?
Fairly Easy
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was the cosmetic surgeon able to give you a cost estimate before your procedure?
Yes they gave me a cost estimate
by Anonymous
December 16, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They have some of the best financing options I've seen anywhere. I was able to finance my procedure easily and have plenty of money to spare. The staff filed all insurance paper work which made things a lot easier.
by Anonymous
September 22, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Do your results appear natural?
Absolutely! I still looked like myself, but I looked even better!
by Anonymous
June 20, 2011
Was this cosmetic surgeon friendly?
Friendly Enough
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the cosmetic surgeon seem to be inexperienced in the procedure you were hoping to have done?
Yes, they seemed experienced
Do your results appear natural?
Absolutely! I still looked like myself, but I looked even better!
by Anonymous
June 19, 2011
Did you feel that your appearance was unnecessarily criticized by this cosmetic surgeon?
Not at all! They are always very encouraging and supportive
Does this provider use current and safe equipment?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider offer flexible appointment times?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
March 02, 2011
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