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Syed Rahman, MD, IMG

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Syed Rahman, MD, IMG
Tidewater Neurologists & Sleep Disorder Specialists
(13 Reviews)
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3235 Academy Avenue, Suite 305, Churchland Medical Center Portsmouth, VA 23703
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I visited the office on 3/9/16. I was late for the appointment because of a traffic accident on the interstate. However, the secretary was nice enough to let me keep my appointment. When I arrived the front office staff was very cold. My visit with Dr. Rahman was okay. He appeared thorough. Test were ordered. Upon leaving the secretary made 3 appoinments for me: an MRI, EMG, and the appointment to receive my test results. I called today, 3/15/16 to verify my appointment time and to see if I needed to prepare for the appointment. My call was initially transferred to the Portsmouth location. The secretary was abrupt and stated that she could not find me in the system. She placed me on hold twice. I asked her for the # to the Chesapeake office. She stated that she had all the information on her computer and sarcasm replied that she believed me it wasn't as though I randomly called called off the street. I then called to the Chesapeake office. The first rude secretary to assist me could not find the appointment either. She transferred me to Tinia Gregory, who was unable to find the appointment. Tinia Gregory told me I needed to call my primary care doctor. I told her that her office scheduled me for the EMG so why would I need to call my primary care doctor. I told her that I understand that a mistake has been made. It's human error. However, I don't feel good and I just need for them to correct the error. Make my appointment. Tinia Gregory became LOUD AND RUDE...She stated you need to listen...I hung up the phone and called again. This time Gena answered. She apologized for the confusion and stated that there were two people with my last name and she would make the correction. She was able to find my appointment. I CALLED BACK 30 MINUTES LATER AND CANCELLED ALL OF MY APPOINTMENTS WITH THIS OFFICE. I REFUSE TO PAY FOR RUDENESS. IN MY OPINION THESE TWO OFFICES ARE UNPROFESSIONAL. I WOULD SUGGEST THAT YOU FIND ANOTHER PRACTICE.
by New Patient/Find another neurologist xxx.xxx.147.200
March 15, 2016
Was this doctor's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this doctor friendly?
Friendly Enough
Was the background music pleasant while you were in the waiting room?
Not really
Was the waiting area spacious enough?
Not really
by Handmaiden xxx.xxx.238.50
June 29, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider have reasonable prices?
Absolutely!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Joe Sabaitis xxx.xxx.110.40
February 08, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.36.123
November 20, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.15.2
September 23, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by kristy xxx.xxx.213.163
August 22, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
January 04, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
June 23, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
May 06, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 28, 2011
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Map and Directions
3235 Academy Avenue, Suite 305, Churchland Medical Center, Portsmouth, VA 23703