Stafford Smith, M.D.

Stafford Smith, M.D.
Scranton Heart Institute, P.C. 102 North Abington Road Suite 103 Clarks Summit, PA 18411
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Dr. Smith and his staff are nothing short of the best. They answer your questions, concerns at the drop of a hat. I never have to wait long on the day of my appointment to be seen. The quality of care is excellent.
by Katie xxx.xxx.135.69
December 19, 2016
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Were the waiting room chairs comfortable at this cardiologist's office?
Not really
by Anonymous xxx.xxx.224.135
April 10, 2013
The front desk has no idea what they are doing. It is difficult to get an appointment, and be prepared for them to change it without notiftying you. They stare at you blankly when you arrive on the day of your appointment and get annoyed that it was cancelled without notification. They waited a year to tell me there was a potential problem with my test results. They chose to tell me once they wanted me in for my next appointment. I will not be returning.
by AnnoyedinPA xxx.xxx.52.38
January 10, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's staff friendly?
Yes, they went above and beyond
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
January 31, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
April 26, 2011
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
March 07, 2011
I would not recommend this Doctor, unless you want to sit in the waiting room for 3 or more hours for an appointment you have had scheduled for months!!! If you have surgery done by him, he has horrible bed side manners, and will not keep family informed, also, after surgery, this practice tends to cancel all appointments thereafter. Make your best attempt to find another!!!
by tolivenlove
January 05, 2010
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