Steven Gaudio, MD

Steven Gaudio, MD
929 Boston Post Rd Ste 5 Old Saybrook, CT 06475
Add a Review

Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Disappointed that I won't be returning due to inaccurate information and financially oriented receptionist. Very much focused on whether a bill for a visit was paid, which it was. They could not see a patient who was quite ill because they thought a visit was not paid for. The receptionist was previously always very kind. It seemed very odd. I cannot go somewhere where patients are treated that way. Very disappointed. This was not Dr. Gaudio who made this decision. That is the unfortunate part. He was always a great doctor. Rude and abrupt help can chase away patients.
by Sophia xxx.xxx.127.130
May 19, 2016
Many visits to the office.Staff and Dr. Gaudio are outstanding always.
But sadly I must say that my company change insurance that Dr Gaudio does not participate with cigna so I have to change Dr with is so
sad for me.Dr. Gaudio is the best.....
by Darlene xxx.xxx.25.60
August 19, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.237.156
June 03, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.171.165
February 12, 2014
I generally don't write reviews, but this office was exceptional! This is the most caring and compassionate physician I have ever seen. He never made me feel rushed and took the time to answer all my questions. I had been seeing other docs for a year to address my issue and no one helped. Dr. Gaudio put me on the path to recovery after one visit. His staff is exceptional and caring. They clearly explain their office policy when you make your first appointment. I had a large deductible and they informed me of that so there would be no surprise for me when I checked out. I was completely prepared for my visit. This office is amazing in every way. They truly care about your whole experience. Dr. Gaudio is brilliant! The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were absolutely amazing and make others in the same field look like beginners. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
by Suzanne Allen xxx.xxx.133.118
January 12, 2014
Barely saw the provider for 10 minutes and as I was leaving, I was expected to pay in full what they charge for services, without them billing my insurance company. Then because I refused to pay for the services upfront, not knowing what my insurance company contracting with them to charge, they added a $5 late fee that very moment I walked out of the office. They only accept CASH or CHECK ... no credit card payments. Does not make for a patient friendly office at all.
by BMC xxx.xxx.68.45
January 03, 2014
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office clean?
Yes everything was neat and sterile
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.43.21
March 22, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider late to your appointments?
No, they were on time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.133.118
March 12, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.200.155
November 19, 2012
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.234.154
September 24, 2012
Add a Review