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Eric Thomas, DO, MD

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Eric Thomas, DO, MD
(11 Reviews)
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11 S Main St Middletown, CT 06457
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Extremely Friendly
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes, they went above and beyond
Was the background music pleasant while you were in the waiting room?
Mostly
by talley xxx.xxx.116.197
May 29, 2014
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Was this dermatologist's staff friendly?
Yes, they went above and beyond
Would you recommend this dermatologist to others?
I Already Have
by wallace gaylord xxx.xxx.31.80
February 22, 2014
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Patient xxx.xxx.9.116
September 20, 2013
The staff was rude from the time I made my appointment. I waited 25 minutes for the appointment to begin and lasted all of 3 minutes and did not answer my questions. I was not told when I made my appointment, after my appointment or posted ANYWHERE in the building that my visit payment would need to be CASH. They refused to take my insurance payment on a card provided through the insurance company. The staff proceeded to laugh at me and "doesn't know what to tell me". I found them rude and was the most infuriating experience of my life. I would not recommend any person to this location.
by Anonymous xxx.xxx.87.155
October 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.73.81
August 24, 2012
Was told had to make another appointment to do a 20 minute body scan to make sure all marks look ok because we had a lot to talk about regarding my diagnosis of acne rosacea. Then he proceeded to spend the entire time selling me on the products they sell in their office. He could have done that while he looked me over and not make me make another appointment.Their staff was not friendly at all, I didn't feel welcome there and in fact, felt like I was bothering her. The office was very easy to locate. I didn't have any trouble finding it at all.
by 1479 xxx.xxx.23.65
May 10, 2012
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
October 23, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 08, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this provider to others?
I Already Have
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider late to your appointments?
No, they were on time
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 20, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
May 18, 2011
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Map and Directions
11 S Main St, Middletown, CT 06457