Michael Franklin, MD

Michael Franklin, MD
Buckland Ear, Nose & Throat 360 Tolland Turnpike, Suite 1-E Manchester, CT 06040
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Hello, stay away from this medical group, find somebody else. All they take care is MONEY. 50 minutes waiting time, 4 minutes with doctor and 600$ bill, never get prescription without few additional call, management is terrible. My worse exspirence for the last 20 years.
by Margarita xxx.xxx.104.230
December 06, 2014
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
Would you refer this provider to a family or friend?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.64.5
October 08, 2013
Did this ENT Otolaryngologist recommend surgery too quickly?
No
by Anonymous xxx.xxx.27.1
July 29, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by OneIssuePerVisit xxx.xxx.191.61
November 25, 2012
Asswipe attitude wanted to rack up extra visits and insurance money because I had more than one question. Would not go back if I was dieing of cancer (And I may be) and he was the only ENT left in the world.
My advice FIND SOMEONE ELSE, ANYONE ELSE WOULD BE BETTER!
by OneQuestionVisit xxx.xxx.191.61
November 01, 2012
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
by Anonymous
February 28, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Would you recommend this ENT otolaryngologist to others?
I Already Have
Did this provider have reasonable prices?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
February 10, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
November 29, 2011
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