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Robert McGovern, MD

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Asthma & Allergy Specialists

Western Massachusetts Allergy

Springfield, MA

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Springfield, MA

Mc Govern Allergy Assocs

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PEDIATRIC PULMONOLOGIST OF WESTERN NEW ENGLAND

SPRINGFIELD, MA
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Robert McGovern, MD
McGovern & Bajaj Allergy Associates
(13 Reviews)
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125 Liberty Street, Suite 307 Springfield, MA 01103
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.240.89
August 09, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
Yes
Would you recommend this asthma - allergy specialist to others?
I Already Have
by Anonymous xxx.xxx.182.22
May 15, 2013
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.110.25
April 08, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's office easy to locate?
I got lost, but eventually found it
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.49.251
March 04, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.117.190
January 17, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.13.34
May 29, 2012
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Was this allergy-asthma specialist friendly?
Extremely Friendly
Did this asthma - allergy specialist answer all of your questions?
Every question I had was answered thoroughly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
January 13, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
November 14, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
June 07, 2011
Was the waiting area spacious?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
June 04, 2011
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Map and Directions
125 Liberty Street, Suite 307, Springfield, MA 01103