Scott Frankel, MD

Scott Frankel, MD
Kansas City Allergy & Asthma Association 4500 College Boulevard, Suite 200 Overland Park, KS 66211
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this doctor friendly?
Extremely Friendly
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this provider seem current about the latest advancements in their field?
Definitely
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer flexible appointment times?
Yes
Did this asthma - allergy specialist use current and safe equipment?
Yes
Were you able to relax during your appointment?
Yes
Was this provider late to your appointments?
No, they were on time
Would you recommend this asthma - allergy specialist to others?
Yes
Was the waiting area spacious?
Yes, extremely spacious
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this asthma - allergy specialist's staff friendly?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
No
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did they follow up with you after your appointment?
Yes.
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Would you recommend this provider to others?
I Already Have
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
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