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Pascal Dauphin, MD

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Pascal Dauphin, MD
The Metabolic Group
(18 Reviews)
> Get Phone Number & Directions
3810 BEDFORD AVE Nashville, TN 37215
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
My experience with Dr. Pascal Dauphin,
1. My initial appointment with Dr. Dauphin felt positive, but I was told to wait three weeks to allow any other doctors meds to be out of my system before having blood drawn. I was instructed to have my blood drawn at Dr. Dauphin’s office as “other offices often get the wrong tests. We were to then discuss my treatment plan after the results came in.
2. So I endured my symptoms for three weeks and came in to Dauphin’s office to have the blood drawn. While there I asked the nurse drawing my blood how to correctly pronounce the doctor’s name (I wasn’t sure), she responded “actually, I’m not sure whose office I’m at”. That was concerning!
3. It took two weeks for the results to come back and I received a VERY curt call from a nurse that said I could NOT get a copy of my blood-test results, and was to go on topical testosterone. I, and especially my WIFE, had great concern over this treatment, and so I started asking a lot of questions … and was hung-up on!
4. So, I just called back the office, requested my blood test results from ASHLEY (the one nice, kind person we spoke to) and made an appointment to see Dr. Dauphin so both my wife and I could have our questions addressed. Makes sense, right? Ashley thought so … she was so nice.
5. Then ANOTHER nurse calls back and says she has cancelled my appointment and that the doctor will NOT see me for at least three months. Again, I try to explain that my wife and I have questions that need to be answered and that I’d like a copy of my blood-test results and again I was hung up on.
6. I finely drive to the office and Ashley gives me a copy of my blood-test results … and I immediately begin to sense something is amiss with the results. Then my wife and I notice that I was listed as a FEMALE! Holy crap, what a whopper of a mistake on a HORMONE panel … so all the reference ranges were of course way wrong!
So there ya have it. Rude, uncaring nurses and inept practices. Can you blame my wife and I from having no confidence in the office of Dr. Dauphin? No.
by Ray xxx.xxx.221.186
May 16, 2016
Was this doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.249.5
February 09, 2016
The are in a gorgeous building on Bedford Avenue in Green Hills. (I love going there). The office there is clean and modern and the courtesy guard is always wonderful to help us in and out of the building. So much nicer than his other location.
by Anonymous xxx.xxx.209.242
October 22, 2014
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.29.3
March 19, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider treat every client equally?
No, they definitely favor certain clients
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Were you able to relax during your appointment?
Not really, I was a little uneasy
by James xxx.xxx.13.75
September 16, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.135.183
June 29, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.230.226
April 01, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous xxx.xxx.226.142
December 18, 2012
I really loved dr dauphin he was very knowledgable and made me feel so comfortable! When I first arrived I was greeted and checked in quickly but I was left in the lobby for at least 35 minutes while I could clearly see and hear the black nurse goofing off. I finally got called back to the waiting room where I had to wait another 45 minutes. My appointment was at 9:15 and I was the first patient to arrive in the lobby. When the nurse, who I had previously seen goofing off, began to ask me the initial questions I was trying to explain my symptoms to her and she didnt want to hear all she wanted to do was get her questions answered and get out as quickly as possible. She was not sympathetic or understanding. Then she hurried out and I had to wait another 30 minutes for the dr to arrive and spend maybe 15 minutes with me. I was out of my humalog when I came to my appointment and the dr told me he would fax it to my pharmacy that day. I called the pharmacy all day and the dr never called it in. I called dr dauphin back to speak with the nurse but she was not available so I left a message. The girl at the front desk called me back and said the nurse wanted to know what I wanted. Which is ridiculous because thankless couldn't even call me back herself. I continued calling for a week And finally gave up and called my primary care dr. Literally 5 weeks later my pharmacy called me and told me that they just received the fax for my prescription! It's really a shame because I really liked dr dauphin but i will never go back and I'll make sure no one I know goes through that!
by Upset diabetic
July 02, 2011
Was this endocrinologist friendly?
Extremely Friendly
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous
July 02, 2011
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Map and Directions
3810 BEDFORD AVE, Nashville, TN 37215