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Charles Shaller, MD

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Charles Shaller, MD
Carolina Opthalmology, PA
(7 Reviews)
> Get Phone Number & Directions
28 Riverview Street; Suite 104 Franklin, NC 28734
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
I need cataract removal but this doctor wouldn't give me enough time to explain the surgery to me or even look me in the eye when talking to me. I had to ask him what he was going to do and how it was done in the hallway at the check out desk and he kept trying to walk away as he was talking about breaking up the lens or cataract and replacing it and my vision being brighter and better. Too fast talking and moving and too little direct, calm and meaningful communication that provided adequate information to make an informed decision. Did not instill a sense of trust and confidence. What does no stitch cataract surgery mean?
by Lee xxx.xxx.7.41
December 11, 2015
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this ophthalmologist to others?
I Already Have
Does this provider return your phone calls?
Promptly
Was this provider friendly?
Very! The most welcoming office I've visited!
Was the provider's staff helpful and knowledgeable?
Yes
by Anonymous xxx.xxx.38.85
February 18, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider promptly return your phone calls?
Yes
Was this provider late to your appointments?
No, they were on time
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.225.51
June 11, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.167.184
October 23, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.190.130
July 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.149.219
July 17, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
July 21, 2011
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Map and Directions
28 Riverview Street; Suite 104, Franklin, NC 28734