Joan Luo, MD

Joan Luo, MD
Spine, Sports Medicine & 62 8943 Shady Grove Court Gaithersburg, MD 20877
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Dr. Luo is one of the best and benevolent physicians I have even had! Expert in spine, muscle pains. Treat patient as family.
by Paul xxx.xxx.103.229
November 19, 2023
Back to sports activities after Dr. Luo's shot. Excellent doctor!
by Steven C xxx.xxx.206.57
May 01, 2022
A benevolent doctor. The doctor is one of the best doctors I have ever seen. She always try to understand your problem and then solve it. Treat patient as family.
by PZ xxx.xxx.16.217
November 03, 2021
The doctor is one of the best doctors I have ever seen. She always try to understand your problem and then solve it.
by Dave xxx.xxx.106.57
April 24, 2014
In the past 12 years I went to get 4 treatments for various unrelated problems on various parts of my body. The bed-side mannerism were superb, the diagnostic methodology were sophisticated, the treatments were rendered professionally and patiently, the equipments were clean. Advice were adequately given. Extra efforts were given to ensure the effectiveness of the treatments and the long term complete healing process. I have recommended her to many friends and coworkers.
by CC xxx.xxx.94.227
March 14, 2014
Was this provider friendly?
Yes
Did this provider show attention to detail?
Absolutely
Does the provider's staff maintain a professional appearance?
Mostly yes
Does this provider use current and safe equipment?
Yes
Would you recommend this pain management specialist to others?
Yes
by Steve xxx.xxx.182.49
February 17, 2014
This pain management doctor is a crook! illegally charge copay $240. Medicare statement shows patient responsibility of $120 only. Request for paying back amount of overcharged $120 for many times, no answers! it's ridiculous! shame on her!

In addition, the doctor has a very poor diagnosis and treatment, there is no any improvement of knee pain treatment after 5 appointments.
by D.Z. xxx.xxx.185.225
January 14, 2014
They collect $200 upfront from me even knowing that I had a carefirst insurance that can cover the charges. They said once they got paid by insurance, they will refund my money.. But 2 months after my first visit, they didn't submit any claims to my insurance company,
nor refund my money back. They are very dishonest. I had made 6 phone calls and they never gave me an answer.This is the worst experience ever.
by Alias xxx.xxx.154.26
January 07, 2014
Was the waiting area spacious?
Yes
Does this provider give unbiased advice?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.192.236
January 03, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider rush your appointment?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.164.104
April 30, 2013
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