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James Roberts, OD

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James Roberts, OD
Park Lane Eye Care
(11 Reviews)
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50 Broad St. Suite #4 Milford, CT 06460
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
why go anywhere else ? period !
by nieves xxx.xxx.197.81
August 13, 2014
Do you feel like this provider's office is well staffed?
Definitely
by Anonymous xxx.xxx.70.162
February 28, 2014
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.188.2
October 01, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Would you recommend this optometrist to others?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.32.207
June 25, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you refer this provider to a family or friend?
Yes
Does this provider offer flexible appointment times?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.6.101
May 14, 2013
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did they follow up with you after your appointment?
Yes.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.6.101
April 11, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by XXXXXXXXXX xxx.xxx.89.28
March 06, 2013
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous xxx.xxx.242.2
December 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.108.115
August 30, 2012
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.. I was confident that they were using the latest treatment methods.
by Anonymous
May 14, 2011
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Map and Directions
50 Broad St. Suite #4, Milford, CT 06460