Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            Sometimes, I usually have to convince them to look into the situation
                        
                        
                            Did this provider answer all of your questions?
                        
                        
                            Yes
                        
                        
                            Did you spend a lot of time in the waiting room at this provider's office?
                        
                        
                            No, my appointment started at the scheduled time
                        
                        
                            Does this provider leave you on hold for a long time when you call?
                        
                        
                            No, they are really great about answering the phone right away
                        
                        
                            Does this provider have helpful information available online?
                        
                        
                            Yes