Were the waiting rooms private?
                        
                        
                            Absolutely, they had a private waiting area and a separate exit.
                        
                        
                            Did this counselor keep your information confidential?
                        
                        
                            Definitely! They always make sure that everything I say is kept private and confidential
                        
                        
                            Did you feel that this counselor was understanding?
                        
                        
                            Definitely
                        
                        
                            Was the background music pleasant while you were in the waiting room?
                        
                        
                            Yes
                        
                        
                            Were handicap accommodations well done?
                        
                        
                            Yes