Dr Clark is a really good vet. I was recommending them up until i was recently "fired" as a client because i request estimates. I had a dog with a swollen face and he couldn't open his mouth. I took him in and got meds. He required surgery, which i had planned to do at Laural. However it was estimated at over 800 and they were requiring vaccines on a sick dog. I had an appt schedule for the day Dr Clark wanted to do it. I contacted another clinic that i had been to before which was a few hours away. Another trusted vet. The estimate was 200 cheaper and no vaccines were required on a sick dog. So i elected to go to this clinic for his procedure and she was also willing to do the procedure the next day since i could not get meds into him due to his pain. I canceled my appt at Laural and when i spoke to the receptionist I explained my reasons why. A couple months later I spent about 2000 there within a 2 week time period with different dogs. While there I requested an estimate, and wrote down specific tests i was request. I was told they would call me with the estimate. Time went by, i contacted the manager who i was friends with to see if she could email me the estimate. She said she would print it and when i picked up a prescription for one of my dogs i could pick it up. Well the estimate was not correct and again i explained exactly what i wanted. I never did receive the estimate so i went else where. I ask for estimates because i have to budget. Not because i have to vet hop. Being a veterinary technician for over 17 years I understand all that. I do have different veterinarians i use for different reasons. and when my budget doesn't work with the estimate i get I have to go elsewhere. Despite being asked not to come back i thought i would let others know my experience. Never have had an issue with Dr Clark, shes a good vet.
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They fully explained my pet's condition and treatment options. I feel that they offer the highest quality of care for my pets and never have to worry about leaving my pets there!
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