Mercer House

Mercer House
Mercer House 5701 Dexham Road Rowlett, TX 75089
About

Mercer House

Mercer House is a Assisted Living Homes facility at 5701 Dexham Road in Rowlett, TX.
Primary Specialty

Assisted Living Homes

Services Mercer House provides extended-stay assisted living in Rowlett, TX to seniors and retirees with varying levels of assistance needs and/or disabilities.

Please contact Mercer House in Rowlett, TX for more information or to schedule a free visit.
Consumer Feedback
(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
5 star average for Value
Staff
5 star average for Staff
View All 7 Reviews Add a Review
Recent Reviews
This place is great
They provide a ton of fun activities and exercises for their residents. It's so nice never having to worry that my loved one will get bored. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I absolutely love the fact that the nurses are able to spend so much time with the residents. Someone's always available to help or talk to my loved one right away. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
Recent Polls
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Add a Review