Thomas Judd

Thomas Judd
3650 N University Ave Provo, UT 84604
About

Thomas Judd

Thomas Judd practices as an OBGYN in Provo, UT.
Primary Specialty

OBGYN

Services Thomas Judd offers OBGYN services in Provo, UT at 3650 N University Ave, Provo, UT 84604. Obstetricians & Gynecologists (OBGYN) specialize in female reproductive health issues as well as gynecological health issues.

To learn more about OBGYN services, or to make an appointment with Thomas Judd in Provo, UT, please call (801) 374-5000.
Consumer Feedback
(12 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
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Recent Reviews
I first visited Dr. Judd's in October 2012. I met with Dr. Judd several times and enjoyed his office and staff. Half way through my pregnancy I had to switch doctors because Dr. Judd did not deliver at the hospital I needed to deliver at. I paid Dr. Judd in full for all of my prenatal visits and delivery prior to switching doctors. Since switching doctors, I have attempted to recover the money that I paid I Dr. Judd for the treatments I did not receive, with out any luck. I have tried working with Angie and Julie and neither one has been able to resolve the issue to this point. My insurance company has made multiple attempts to resolve the issue and has not been successful. I feel that the customer service within in the company is far below average and customer satisfaction is not a priority to their staff. My frustration comes after multiple attempts to contact the billing department and had the front office staff refuse to transfer calls or have any of my phone calls returned. This situation is unfortunate because there were several member of this office who were great to work with. Because of my experience, I wouldn't recommend this office to others. I feel at this point that they only way to get this issue resolved is to file a formal complaint through the Better Business Bureau.
by Amanda xxx.xxx.0.121
February 05, 2014
Their staff is very friendly and professional. They made sure every question I had was answered, and took time to explain things thoroughly if I seemed confused. They have a phone number with competent nurses available if I think of any more questions I want answered. Dr. Judd has an excellent bedside manner, and is very good at making you feel at ease. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. The only thing that I was dissatisfied with was the fact that they are closed on Fridays; but hey, if I could have Fridays off, I'd take it, too!
by Kelly xxx.xxx.97.23
August 23, 2012
Recent Polls
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.44.2
November 01, 2013
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.23.172
January 09, 2013
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