Wow! I now live in Florida, but went with a cat, and 3 dogs from 1997, to 2016 when we moved. I met him when our 18 yo cat suddenly got ill, and was in pain. The Vet we used was away, and I remembered passing DrPolley's office, then located in his home on Stewart Ave, in Garden City. But, when I called, they were closing, and Dr Polley had gone out. But the receptionist said she would page him, that he would not lime to.leave an animal in pain. Half an hour later, he called, and I brought the cat in. I had already decided to just have him put to sleep. Dr Polley examined him, and agreed. He was already dying. So, Dr Polley gave him a sedative, and that actually did it. Afterwards, I walked out, but realized I had left my coat. I came back in the exam room, and Dr Polley was stroking my deceased cat's head. He had never seen Sobie before, did not know me, but there he was, petting my dead cat. He took care of my completely crazy cocker spaniel for 8 years...through a 4 month period, where he had an itch so bad, he ripped at his own skin. Gave him chemical baths, meds, ointments, scraped him for parasites....until it just went away, as quickly as it came. And Assisi was not a placid dog. He growled, and was not above trying to bite. Yet, we loved him, and Dr Polley hung in there. Years later, when Assisi was in bad arthritic pain, but we could not stop him from jumping, and hurting himself, he put Assisi down. I was a mess...was not really sure it was time but Assisi had bashed his chest several times. And I have arthritis. I was afraid he would hurt himself when my husband was at work, and I would not be able to get him to the Vet. Dr Polley said, "He will let you know"...and he had been. He was just not a contented dog...restless, isolating himself. And it did not take the whole dose. Dr Polley only put 1/2 of the solution, and Assisi was gone. Afterwards, they sent a lovely p!ant to us. And, our Penny Poodle. Adopted her at around age 10, blind, with pneumonia, and a heart murmur. Dr Polley understood our soft spot for sad assed dogs. 😊. And a few years later, Penny had breast cancer. He did a mastectomy, and she lived another 5.5 years. I But, eventually, her heart was failing, so were her kidneys...and she was miserable. And then incontinent, which upset her greatly. By then, the practice had moved to an old renovated factory building. State of the art surgical suite, the works. But old Penny still commanded the stage. Most of the Vet Techs knew her, and they all came out to say goodbye. And Dr Polley who always said she was a "trooper " did too. He is not a hand holder. He does not have an easy, joking personality. He is more serious. But that does NOT mean he is callous. And I sent lots of friends to him, and they all still go there. And while his prices have gone up, and he has hired more Vets, they still look to save you money. We are not rich. 20 years ago, severe arthritis ended my Nursing career.. but I still found him affordable.
Dr. Raymond Polley was teh classic example of a veterinarian that was solely motivated by money and not by a genuine concern for acting in the best welfare of the animals under his care. He was the veterinarian for my three year old puppy for about 1 1/2 years at which point he was always trying to make a "hard-sell" to have all of her teeth extracted because he alleged she was "nippy" when he examined her (not a sufficient reasonto recommend rendering a puppy completely toothless) as most animals experience anxiety at the veterinarian's office. Before explaining the benefits of procedures, he was foremost concerned with dicsussing the exorhibant costs of each obsure procedure he claimed that only his facility specialized in and which was usually significantly costlier than any other veterinary faciliy in the area or outside the area, for that matter. The ultimate demonstration of his sheer incompetence, negligence and complete greed was evidenced when he killed my dog by perfoming a medically unncessary, expensive series of procedures WITHOUT MY KNOWLEDGE OR CONSENT, without properly performing the procedures, waiting eight hours later to contact me and lie to me that my dog was essentially fine but required slight "monitoring" at the animal specialty hospital for intensive cases without explaining exactly what occurred. Within half hour, I was later contacted by the head internist at the Intensive Care Specialty Hospital advising they required a DNR Order as my precious three year old puppy was in grave danger and could not breathe without being placed immediately on a respirator because her lungs had been fileld with Barium Sulfate Contrast by Dr. Polley. She decompensated further, contracting pneumonia, not being able to sustain nutrition until I was forced to euthanize her three days later in my lap. Meanwhile, Dr. Polley never contacted me personally or the hospital tocheck on the condition for whch he caused and instead, ran charges in excess of $1,000.00 on a bank card that was previously used and apparently kept on file (without my knowledge and consent). He wasted no time in charging me for his act of killing my dog and I immediately reported him to my Bank for fraudulently misusing and holding financial information regarding my bank account for which he then withdrew the charges after a formal complaint with the corporate banking headquarters was filed and investigated. With regards to the death of my dog, I also filed a professional complaint with NYS Department of Professions and after careful investigations, it was referred to a Special Investigations Unit. Thereafter, it was brought to my attention that Dr. Polley has acted similarly in other cases where he also over-anesthetized animals and has mis-diagnosed animals for the benefit of drumming up medical bills for unnesscary expenses.
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