I want to share my family's extreme satisfaction with the excellent care that the doctors and staff of Plantation Animal Clinic (PAC) have provided for our "boys" over many years. Our "boys" are always two male Siamese cats. When I moved to Louisville eight years ago, Dr. Bond was recommended to me to provide veterinary care for Brooks and Taylor, ages 12 and 11. Four years later, Taylor became incurably ill and Dr. Bond came to my home to euthanize him. We cried together. Two years later, she saw Brooks, my husband and me on an emergency basis first thing in the morning after we found Brooks suffering terribly, and we made the same very difficult decision. Again, I held my boy as he took his final breaths and Dr. Bond, my husband and I cried together. We were then without a pair of Siamese cats for the first time in my adult life...until last summer. We finally were ready to open our hearts and home again to the joy a pair of kittens. Siblings Sky and Blue have just celebrated their first birthday. They have been such fun and given so much love -- and they are very healthy. They have been to PAC for all the kitten shots, neutering and declawing. The love and care that the staff, Dr. B and Dr. K have provided for this new pair of boys means everything to me. The quality of care for our animal family is unsurpassed by any veterinary practice that I've used over more than 40 years. Whether caring for my previous "old men" or my current "boy babies," Dr. Bond has provided the excellent knowledge, expertise and affection that I want for my loved ones. No wonder she was voted the #1 veterinarian in metro Louisville by the readers of the Leo Weekly! Obviously, I'm not the only one who knows how great she and her staff really are!
We've been satisfied with Plantation for years, until recently. My cat got sick, and when we made the appointment we were quoted a price of $200 for the exam, bloodwork, and X-ray. When we arrived and the doctor told us we needed bloodwork and an x-ray, we said sure -- because we thought we knew how much it was going to cost. At the end of the visit we were charged $450. The cat is 17 years old, and we never would've agreed to spend that much money just to diagnose her (sad, but true). The doctor decided *for us* how much we could afford and how much we wanted to spend. In a cash-pay business, I can't believe they can get away with this. When I tried to negotiate after the fact, I was told that it was our fault for not asking what the price was, and that we could've refused treatment at any time. We've had so many good experiences there, but by blindsiding us with a bill for half a grand (and a diagnosis of "she's just old"), they ensured that we will NEVER go back there. EVER.
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