Unbelievable heartless company. I was in a bind due to the day and time of the week to have my cat checked out. She was lethargic and not eating. The prognosis was not good based on their tests and initial research when I brought her in. Less than 12 hours later she died. She became ill so suddenly and it was overwhelmingly heartbreaking for me that she died so quickly and in pain. I took her in as soon as she died. I requested that she be cremated and ashes be returned to me. The receptionist checked me out and told me they would call me in 3 -4 days. On the 4th day, I had a feeling something was wrong. I had a friend call on my behalf and indeed my feeling was right. They had not even sent her to be cremated and that I wouldn’t get the ashes back for another week! I was and still am devastated. Accurate information is critical to the owners when dealing and mourning the death of a beloved pet. I advise anyone and everyone to stay FAR FAR away from this place of business.
We took Reese our angel to this hospital and was treated very well. The doctors tried to help Reese and we brought her home. We knew she was bad off and she got through that night. We called and asked what should we do and there is my only complaint....please tell people your honest opinion. It would help in making a decision to put a suffering dog to sleep! Some how i think my daughter got false hope and therefore Reese suffered tremendously!! I've taken care of this beautiful dog most of her life and it has absolutely devastated to see her suffer so bad, She is Joanne Blums dog and she was her grandma and grandpas also she lived with Grandma and Grandpa.I would just appreciate honesty the next time. We have another angel named Pepper, but she does have a bit of devil in her :) I hope that if she gets sick and is truly not able to go on, tell us the truth so we can do the best for our babies.Andrew was the one that helped her leave this world and he was so calming and he was very caring thank you Andrew :)
by sandra blum/ Joanne blum/ joseph blumxxx.xxx.49.239
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