Services Banfield the Pet Hospital practices at 5900 Carlisle Pike, Mechanicsburg, PA 17050.

Veterinarians offer general and emergency pet care services. Some veterinarians offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Banfield the Pet Hospital in Mechanicsburg, PA, please call (717) 795-8288 for more information.

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They quote you one price for their services when you make the appointment and then they call you saying it will be hundreds more than they said it would and would you still like them to perform the service, you know, since your dog is already in for surgery and and all!!!! They left off hundreds in fees when I got a quote and then billed me for fees never discussed. Then they blamed me for authorizing the services and basically said if I didn't want to pay that, I shouldn't have had the service done. Well when your dog is already there and you were counting on having the surgery done and they call you and hold you hostage for your money....what are you going to do???

by MAD CUSTOMER!! xxx.xxx.44.240

March 05, 2014

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Our experience at the Banfield Hospital in Petsmart on the Carlisle Pike was nothing short of atrocious. We signed up for the Puppy Plan, thinking it was a great deal. Honestly it is, but the savings just don't matter when it comes to the wellness of your pet.

We took our puppy in to get his eyes looked at, they were irritated and gunky. This led to all sorts of nonsense that was required for the Puppy Plan. They ended up giving him a Leptospirosis vaccine without our permission, and failed to mention the long list of side effects it might have.

Upon arriving home that night the puppy vomited and then continued to do so for the next 12 hours, retching and hacking when he had completely emptied his stomach. In the morning he was shaking violently and continuing to retch. We decided to take him back to Banfield. They told us he was fine, stressed out from the day before and to take him home and give him Benadryl and Pepcid. We tried, but why would you give a dog that is continually vomiting an oral medication? He threw everything we gave him right back up. After an hour of this we decided to go to the vet we had been seeing previously. They were much more expensive, but it turns out you get what you pay for and we'll be sticking with them from now on.

The vet we went to see instantly diagnosed the problem, telling us the puppy did indeed have a fever, and that the Leptospirosis vaccine was notorious for bad reactions and that was why he didn't often give it to dogs that didn't necessarily need it. He gave the puppy Cerenia and Dexamethasone injections for nausea and to combat his reaction to the Leptospirosis. The puppy seemed better within the hour.

It was like the vet at Banfield had no idea about the Leptospirosis vaccine giving terrible reactions, or worse, that she indeed knew and tried to hide it because they had given the vaccine without our permission. We had approximately $1000 worth of surgery scheduled there but have decided to cancel it all because we simply don't trust them.

I'm also very suspicious of their practice of taking a dog into another room if it won't behave. You're a vet, deal with it. It's your job. Our puppy began showing signs of aggression towards any vet after they insisted on taking him into the back. I worry they are too heavy handed, and poorly trained in animal behavior, choosing to strong arm an animal instead of going about it intelligently.

All in all our experience was a complete joke. I would not recommend the place to anyone, not for shots, not for basic checkups, nothing. It was incredibly unprofessional all across the board. Run the other directions. There are plenty of good vets in the area. They may cost more, significantly more in some cases, but when it comes to my pets I'll never try to save a buck again

by Ryan xxx.xxx.141.156

March 15, 2013

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Was this provider's office easy to locate?

Fairly Easy

Are you going to visit this provider again?

Without a doubt!

Did you notice a foul odor when you arrived at this provider's office?

Not at all, their office smelled fantastic!

Does this provider remember you by name?

Sometimes, but not always

by Anonymous

October 26, 2011

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