At Women's Global Health of Northern Virginia our goal is to empower women to improve the quality of their health care through informed decision making. We are dedicated to providing quality health care through experience and cutting-edge technology with a human touch. Under the leadership of Dr. Motesharrei, we provide comprehensive and global care for women of all ages and backgrounds in a friendly and relaxed atmosphere.
Annual exam, breast and pap smear Menopausal counseling Osteoporosis counseling Premenstrual disorders Endometriosis Pelvic pain Treatment of Fibroid STD screening Vaginal infections Infertility Certified provider of implanon implnatable contraceptive device
Routine prenatal care High risk pregnancy Preconceptional counseling Amniocentesis Ultrasound exams Surgeries Specialized in latest minimally invasive techniques of surgery, including but not limited to a wide variety of major and minor surgeries such as:
Abdominal and vaginal hysterectomy Laparoscopy for ovarian cysts or adhesion, or endometriosis Sterilization via laparoscopy or the latest technique of ESSURE, via hysteroscopy Hysteroscopic resection of fibroids. Endometrial ablation for heavy bleeding
Some small complaints, but the big one is she lied to me about fertility test. Twice. And messed up the billing. Twice (four times if you count my husband). And then she was hacked and my information was stolen.
Until recently, I only went to Dr. Motesharrei for my annual check-up and to get birth control. She rushed through this, but that's what I wanted too so I didn't mind. I often waited a bit too, but hey, that can happen at a doctor's office, right? However, when I actually sought real care, the car didn't happen, i was lied to, there were serious billing headaches, and my health and personal data was stolen.
Recently, I went to Dr. Motesharrei to get both preconception genetic testing AND a fertility test. I specifically requested the fertility test. She agreed and I saw her make a note.
When we got the genetic test results, she was unable to explain them. She could read the print-out, but not explain the tests themselves or what they mean. She was again rushed and brushed aside our questions. Since she didn't tell us the results of the fertility test, I asked again. She waved her hand in the air and said "oh you're fine."
I didn't like this, but since she didn't seem to understand the genetics either, I resolved to take my results to someone else who did know and who would take the time to discuss them with me. I requested a copy. It did come in the mail, but only the genetics results.
When I did go to a different doctor with more time for her patients, I learned that there was no way for Dr. Motesharrei to have ever given me the fertility test that I requested and she pretended that I received. It can only be done on a few specific days of the month, and when the patient is not taking birth control. None of this was ever discussed. I was lied to when I requested the test, and then brushed off on the second visit when I asked for the results. There were multiple occasions to say "you can't have the fertility test, here is what you need to do to get it," or to say "we never gave you the fertility request that you requested," but Dr. Motesharrei instead pretended that it happened and tried to brush me of (!!)
On top of this deal breaker, there is a man who works in the front office who is not good with records. I guess that he is a relative. There is another employee, Theresa, who is good with paperwork. She called me to say that the office had accidentally "mixed up" the billing and that we would receive a bill from the genetic testing service. She asked that when we get the bill, we send it to the office. We did get the bills (for four thousand dollars!!!). I called the office, got the confused man who had no idea what I was talking about and tried to argue with me that I should pay it myself. He at least gave me the fax number, so I faxed in the bills, and called the capable Theresa who agreed to handle them.
Theresa also said that there was a co-pay of about 150 each for my husband and me, but that the company had agreed to waive it. We got bills for that too. I again called the office, got the same obstructionist man who didn't know what i was talking about, but then reached Theresa, who fixed it.
Then my husband and I got letters that Dr. Motesharrei had been hacked, our private data stolen and offering to sign us up for a credit monitoring service.
So all in all its been a suck of time and stress. I changed doctors to someone who begins each visit with a chat in her office about what interests and concerns her patient, and takes the time to actually explain and deliver what is needed. It is a refreshing experience.
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