Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. The examining rooms at Baxter Philip W Dr Veterinarian's office were immaculate. You could practically eat of the floor if you wanted to. There were no bad smells and everything seemed really sterile. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
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