Animal Clinic is a full-service veterinary medical facility, located in Chattanooga, TN. The professional and courteous staff at Animal Clinic 23rd & Animal Clinic East seek to provide the best possible medical care, surgical care and dental care for their highly-valued patients. We are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients.
my pet was diagnosed with parvo instead giving something to stop the runs and vomiting. he was givin a horse tablet antibiotic that caused even more vomiting and runs.. then the vet tech brought out a saline bag stuck a 2 inch needle in my baby chihuahuas back and squeezed he screamed and wiiggled when she squeezed not a drop went in if that was not enuff she did it again they were not busy and spent more time in the back talking about how sad it was then giving sub q fluids. DR CHUNG YOU NEED TO CHECK YOUR VET TECH AND BED SIDE MANOR .Animal clinic eas tkiss my a
I took my service dog to this location for cremation, and the name on her urn came back misspelled. As I didn't want to pay for a service I didn't receive correctly until the mistake had been corrected I asked for a refund until they corrected their error. I was assured by 3 office people (I kept getting transferred) that it could be done but I had to wait 24 hours in order for this to take place. I then called back in their time frame and the Office manager Morris got on the phone and told me that he was refusing my request and then called me a liar. I was then berated by him and told that I could pick up my dogs remains the next morning that they would have the issue corrected. I never received a call back except to accuse me of having someone call them and to threaten to file harassment charges against me with the police when in fact this NEVER happened. I called at 1pm and was told that my dog wasn't in and wouldn't be in until 4pm, at 5 I called back and was told "Oh we were just about to call you". I asked for all of the medical records for my two cats and was given a printout of bills that had been paid, I then had to call for the records and was told that the request had to be approved by the vet. I am disgusted with them and as my dog was a service animal this only tarnished the dignity she had. I will never take any animal back there and would be careful if you do. Their vets might be ok but their Office Manager is a mean spirited man who gets jollys from harassing people who just lost a dog of 14 years, and their front office doesn't seem to know what they are doing.
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