If I could give zero stars I would. Mel Bramley was very rude and made a very poor judgement call that resulted in a scared cat scrambling all over the room.
I was told over the phone that they accept feral cat patients. I have a neutered male feral that is very friendly with me, I pet him everyday, but he is still feral with other people.
Mel Bramely, the Senior of the father- son duo, was rude from the very beginning. He immediately started with saying that basically it's not worth it to save, feed, home, or try to medically treat a feral cat. Basically saying they are better off dead, or sick, or starving. "What's there to do with a sick feral?" he said. I said "Help them." Why are you even a Vet if you care that little for the homeless animals that we humans ensured exist in the first place?
After he finally finished admonishing me for saving this cat, he gave a look at the cat's eye (the reason I brought him in). He gave his best guess at what the problem could be but went on for awhile about not being able to really tell for sure because he wouldn't be able to handle the cat without anesthetizing him. Then out of nowhere he goes and opens the cage door and puts his hand inside, when the cat went for his hand he pulled back and left the door open and the cat got out and went crazy. I had him leave the room so I could deal with getting the cat back inside the cage. The cat was climbing the walls in terror. I was so upset, I ended up in tears. With the help of my mom who was with me in the room, we managed to get him to go back inside the cage with minimal scratches to us both. I left without the antibiotic eye drops and the receptionist let us leave without paying for the appointment. I care deeply about my animals' emotional well being and this was a traumatic experience for this cat and very much for me as well. I will never be coming here again, whether house cat or feral cat.
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