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Howard Street Animal Hospital

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Howard Street Animal Hospital
Howard Street Animal Hospital
(7 Reviews)
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715 Howard Street Evanston, IL 60202
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About

Howard Street Animal Hospital

Howard Street Animal Hospital is a Animal Hospital facility at 715 Howard Street in Evanston, IL.
Primary Specialty

Animal Hospital

Map and Directions
715 Howard Street, Evanston, IL 60202
Services Howard Street Animal Hospital practices at 715 Howard Street, Evanston, IL 60202.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Howard Street Animal Hospital in Evanston, IL, please call (847) 475-1880 for more information.
Consumer Feedback
(7 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
View All 7 Reviews Add a Review
Recent Reviews
I've been here 3 times with my dog. The first 2 times were nothing special, got in, got examined, paid, got out. However, this time was atrocious. Now that Corona is around they asked me to stay in my car and the vet would come out and get my dog. cool. I get there 10 min early and call them to let them know I'm outside. They confirm and let me know the vet is running 20 min late. I'm not happy about it but life happens. End up waiting another 40min past my appointment with no updates. I decide to leave. When I get home I call the office and ask "what happened"? They say "Is this Mr._____", me "yes it is, what happened, I've been waiting outside and it's cold, I had to leave". Male Receptionist states "oh she went outside and you weren't there, would you like to reschedule"? I then ask him the important questions; why didn't you update me when we passed the 20 min mark?, If she came out and I wasn't there - why didn't you call me?, Is this how you treat your customers". To which he replied, "THIS IS HOW WE DO THINGS HERE, again would you like to reschedule?" Why would I want to reschedule if this is how you treat your customers? No thank you! I then asked to speak to the Vet and the receptionist made up some more excuses until I finally asked him to just have the vet call me when she can.
Seriously poor customer service and complete unwillingness to acknowledge short comings.
by HB xxx.xxx.39.249
January 07, 2021
Dr. Carlson is an absolutely wonderful vet! She has been my vet for years, and in fact, I feel so comfortable and confident with her, that I now live in Prospect Heights, and still travel to Evanston to see her. The only way I will leave there, is when/ if she retires.
by Rose xxx.xxx.43.29
July 13, 2020
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Recent Polls
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this veterinarian answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 18, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 14, 2011
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