Have had to file a fraud complaint with Medicare and notify the State Inspector General regarding the Power Wheelchair Division of this Company. After I did that, the Richmond Office was spread across 4 different States late last year. This regards West Home Health Care. Today, I found that the phone no for billing question has been disconnected. The area code is in the State of Louisiana. Payments are sent to Kentucky Bills are sent from PA.
I use a power wheelchair which I purchased from them. Originally they were good to work with,but last year they got rid of their service department and I can not find anyone to help me with repairs, new tires etc on my Permobil C300 power chair. they are totally worthless and no longer care about their consumers. It seems to me when you are running a business that aids people with disabilities you should have some compassion. They are all about the money.
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