Joel did not listen to my niece (she had called her pediatrician for instructions, but was never even allowed to explain what she wanted). He was rude and patronizing to her. When she left, she heard him tell other members of his staff that she was a "stupid girl." She graduated from college with honors so none of us can understand why he would speak about her with such disrespect. She won't go back and neither will anyone else in our family.
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