I take a controlled anti seizure drug. I have a 30 day prescription with two refills. Being a controlled drug, it cannot be refilled until the 30 day supply is almost exhausted. I understand the control. My problem is I got a 30 day supply on 7/30/14. I had one pill left from my previous prescription. On 8/1/14 I opened the bottle and to my surprise, only 11 pills were in the bottle. The bottle stated 30. When I called K Mart, they told me to notice the two x's next to the quantity which indicate two pharmacy employees counted the number of pills and there were 30. I advised them there was NO such notation on my bottle. They said, 'oh well, there should be a 30xx, but there computer showed 30 pills were in the bottle.'
They added that they do not make mistakes and that I will have to go 19 of the next 30 days without this anti seizure medicine. The bottle was in my possession and I can count. They put 11 pills in a bottle marked for 30. By law, my Dr. cannot make up the difference with a bridge prescription because of the drug being a controlled substance.
I will never trust K Mart to be on my health provider team again.
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