The front desk ladies are very rude at this animal hospital! I was going to get my cat neutered here and the lady huffed and puffed and sighed the whole time setting up the appointment, like I was causing her a great deal of trauma. Another time my friend adopted a cat but was unsure which animal hospital the shelter had taken it to for neutering. We went to Junaluska first and the receptionist scoffed and laughed in our faces that we had went to the wrong hospital. My friend asked if she had the number to the closest vet to see if the cat was there, and again she made it a big deal just to look up the number. The veterinarians aren't terrible, but lack personality. The one decent person that worked there was the groomer, Chad. He was great with the animals, my dogs loved him. He worked there for almost 10 years and they fired him when they found out he didn't have his high school diploma. Overall, a rude and uncaring facility. Since these events I have switched to Canton Animal Hospital and have loved it.
The staff at JAH always makes us feel welcome. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
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