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River Valley Equine Clinic & Small Animal Hospital

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River Valley Equine Clinic & Small Animal Hospital
River Valley Equine Clinic & Small Animal Hospital
(26 Reviews)
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Niles, MI 49120
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About

River Valley Equine Clinic & Small Animal Hospital

River Valley Equine Clinic & Small Animal Hospital is a Animal Hospital facility in Niles, MI.
Primary Specialty

Animal Hospital

Map and Directions
Niles, MI 49120
Services River Valley Equine Clinic & Small Animal Hospital practices at Niles, MI 49120.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with River Valley Equine Clinic & Small Animal Hospital in Niles, MI, please call (269) 684-4269 for more information.
Consumer Feedback
(26 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
View All 26 Reviews Add a Review
Recent Reviews
Excellent Equine Vet.
by Creig Bowland xxx.xxx.132.9
July 17, 2023
River Valley in Niles treated us and our puppy Kayla in the worst way today. After her dying during recovery, we went to pick her (and our other puppy) up. We waited at the counter for 5 minutes ---Charlize and I both crying and 3 women behind there not helping a customer --- When they waited on us and came back up front I was handed JoJo and Kayla was in a box. They were shocked I was upset that she was just being passed over the counter in a box as if she was a piece of mail. Then we were told there were not any rooms available so we could wait in our car for someone to come out and talk to us. Roger took her to the back of the truck to wrap her in a blanket. What he found was beyond horrific! The box was too small for her, he had to rip it down at the corners to get her out. She was on a dirty towel with her own feces and had feces all over her rear. They didn't even clean her up. To add insult to injury, the clerk walked out after Roger threw their box back in the office and asked if we still wanted to talk to someone. When I told her no I didn't want to talk to any of their fricken Drs she said 'oh my God you guys are being so unreasonable'. Then told us 'I didn't kill your dog'!! Huh, really??? She's lucky I was holding JoJo or she would have had her glasses and smirk taken right off her face!

After taking JoJo to another vet this afternoon to make sure he was fine since I pulled him early we were told that any surgery for a dog of her breed was extremely high risk. Gee thanks River Valley, your vet tech never bothered to mention that when I asked her specifically what we should know or watch for with a short snout breed!!!

I used to hear great things about Dr Brandt......maybe he used to be good but his 'all vet tech' assembly line is terrible and your staff is so insensitive!
by Nicole xxx.xxx.206.231
April 18, 2017
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Recent Polls
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.206.155
October 29, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to relax during your appointment?
No, I was on edge
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Tammy Radecki` xxx.xxx.122.132
October 02, 2013
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