Sylvan seems like most vet clinics, only busier. The premises are clean, the staff are friendly, the wait generally isn't too long.
There's some emphasis on money, but it's not extortionate as I've often found it to be with other vets. Their income supports or helps support, I'm not sure which, the attached ARL shelter, so I'm fine with paying a bit extra.
When I've been in (with the accidentally-adopted tomcat I seem to be supporting), most of their patients seemed to be dogs.
As one vet told me, they focus on everyday care: exams, shots, anti-parasite treatments, etc. If a patient needs an xray, it must be done elsewhere since they don't have a machine (I was directed to Mount Hope in Portsmouth RI, which seemed a nice place too). They do some surgery, but mostly spay/neuter rather than major work.
I have no intention of going elsewhere as long as I live in Fall River
Places like Sylvan disgust me. Do yourself a favor and don't bring your dog here or any animal for that matter.
I took my dog, Chunk, here for his yearly vaccines. I got Chunk from a shelter in California in February of last year and he has been well taken care of with no vet visits since April of last year. I found Sylvan online and really liked how their site said that the money that the clinic makes goes towards the rescue. Well it should have said that in order to do that they do unnecessary testing and charge you for things that they don't actually do.
They charged me $45 for an exam that they didn't do. They gave Chunk his rabies, bortadella, and distemper.... that was it. At one point they looked at his teeth and said that I should get them scaled. They also decided to give him a heartworm/ lyme disease test even after I protested and said that he didn't need one since I live in NYC and ticks aren't an issue (I was visiting my grandmother and find it easier to take him in MA than lugging him on to a subway to a vet in NYC). He has also been on Trifexis since I got him so that wasn't an issue either. It was just an extra $40 that they could add on.
All in all, they charged me $87 for an exam, blood disposal, and heartworm test that they didn't actually perform or I didn't want. What I actually went there for cost $56. So way to go for making money for the shelter by ripping people off.
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